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Case Studies

We pride ourselves in being able to help our customers deliver complex systems. These case studies show how we were able to make a difference by guiding the requirements process and using prototyping techniques to ensure that the resulting systems were successful.

Every customer is different and we pride ourselves in being able to adapt to fit in with the way they do business. If you would like to talk to us to find out how we might be able to help your business, please get in touch and we would be delighted to help.

Case Study: Retail Banking System Integration

Services used

  • Business Analysis
  • Prototype Development
  • User Feedback Sessions
  • Usability Workshops
  • Stakeholder Management

A major retail bank wanted to revise its branch systems in order to bring them up-to-date and at the same time provide a consistent user interface, integrating user authentication and meeting the usability and accessibility requirements of the Disability Discrimination Act.

Our consultants worked with business stakeholders to sketch initial interface outlines. Once these were complete, we used a combination of web technology tools and techniques to create interactive prototypes which could be demonstrated to senior management and submitted to actual users to obtain feedback... Read More.

Case Study: Mining Company Sales Order System

Services used

  • Business Analysis
  • Prototype Development
  • User Feedback Sessions
  • Database Design
  • Windows Development

Our customer, an established mining firm, wanted to replace a manual sales process with an automated, database-backed sales order system. Having considered several off-the-shelf packages, they decided that none was right for them, and wanted to design and develop a bespoke system to their specification.

Having little experience of software projects, our customer turned to us to help identify the requirements and develop Windows-based prototypes of the new system. We co-ordinated the user feedback sessions to ensure that staff would be able to work effectively with the new system before it was developed... Read More.